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.tif File Extension Not Recognized as Valid TIFF – Returns "Unsupported file type" Error #480

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opened 2026-02-16 00:17:58 -05:00 by yindo · 1 comment
yindo commented 2026-02-16 00:17:58 -05:00
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Originally created by @sophie-aistribute on GitHub (May 29, 2025).

Describe the bug
The same TIFF file cannot be parsed when the file extension is .tif. The parser returns an error: Unsupported file type. However, when the file is renamed to have a .tiff extension, it parses successfully. This suggests that the parser may not recognize .tif as a valid TIFF file extension.

Additional context
Reproduction steps:

  1. Upload a valid TIFF image file with the .tif extension using the API.
  2. Observe the response error: Unsupported file type.
  3. Rename the exact same file to have a .tiff extension.
  4. Upload the renamed file using the same method.
  5. Observe that the file is successfully parsed.
Originally created by @sophie-aistribute on GitHub (May 29, 2025). **Describe the bug** The same TIFF file cannot be parsed when the file extension is .tif. The parser returns an error: Unsupported file type. However, when the file is renamed to have a .tiff extension, it parses successfully. This suggests that the parser may not recognize .tif as a valid TIFF file extension. **Additional context** Reproduction steps: 1. Upload a valid TIFF image file with the .tif extension using the API. 2. Observe the response error: Unsupported file type. 3. Rename the exact same file to have a .tiff extension. 4. Upload the renamed file using the same method. 5. Observe that the file is successfully parsed.
yindo added the bug label 2026-02-16 00:17:58 -05:00
yindo commented 2026-02-16 00:17:58 -05:00
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@hexapode commented on GitHub (Jun 5, 2025):

Hi!

This will be fixed in our next release (next Tuesday).

Pierre

@hexapode commented on GitHub (Jun 5, 2025): Hi! This will be fixed in our next release (next Tuesday). Pierre
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Reference: run-llama/llama_cloud_services#480
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