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Is the cloud service down? #482

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opened 2026-02-16 00:17:58 -05:00 by yindo · 4 comments
yindo commented 2026-02-16 00:17:58 -05:00
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Originally created by @cherishh on GitHub (Jun 2, 2025).

Describe the bug
Visit https://cloud.llamaindex.ai/

Files

Job ID

Client:

Additional context

Image

This happens.
Is it just me?

Originally created by @cherishh on GitHub (Jun 2, 2025). **Describe the bug** Visit https://cloud.llamaindex.ai/ **Files** **Job ID** **Client:** **Additional context** <img width="645" alt="Image" src="https://github.com/user-attachments/assets/cb6e3c44-3655-4036-bb72-985fcc09a4a2" /> This happens. Is it just me?
yindo added the bug label 2026-02-16 00:17:58 -05:00
yindo closed this issue 2026-02-16 00:17:58 -05:00
yindo commented 2026-02-16 00:17:58 -05:00
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@Disiok commented on GitHub (Jun 3, 2025):

Hey @cherishh , things look fine on our side. Any other information on how to reproduce this? And could you try clearing cookies / session state.

@Disiok commented on GitHub (Jun 3, 2025): Hey @cherishh , things look fine on our side. Any other information on how to reproduce this? And could you try clearing cookies / session state.
yindo commented 2026-02-16 00:17:58 -05:00
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@cherishh commented on GitHub (Jun 3, 2025):

Hey @cherishh , things look fine on our side. Any other information on how to reproduce this? And could you try clearing cookies / session state.

Clear cookies worked. Thx.
Now I think I have a better idea of why the problem occurred. I had previously logged in using Google account A. Then, later on in the browser, I also started using Google account B.

@cherishh commented on GitHub (Jun 3, 2025): > Hey [@cherishh](https://github.com/cherishh) , things look fine on our side. Any other information on how to reproduce this? And could you try clearing cookies / session state. Clear cookies worked. Thx. Now I think I have a better idea of why the problem occurred. I had previously logged in using Google account A. Then, later on in the browser, I also started using Google account B.
yindo commented 2026-02-16 00:17:58 -05:00
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@himself65 commented on GitHub (Jun 3, 2025):

The Firebase session cookie has been revoked.

@himself65 commented on GitHub (Jun 3, 2025): `The Firebase session cookie has been revoked.`
yindo commented 2026-02-16 00:17:58 -05:00
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@himself65 commented on GitHub (Jun 3, 2025):

Thanks for feedback, It might has some bugs on login step. Im fixing it

@himself65 commented on GitHub (Jun 3, 2025): Thanks for feedback, It might has some bugs on login step. Im fixing it
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Reference: run-llama/llama_cloud_services#482
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