Extraction job webhooks not delivered to automation platform Make.com endpoint #515

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opened 2026-02-16 00:18:06 -05:00 by yindo · 0 comments
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Originally created by @AntonDobrev on GitHub (Aug 10, 2025).

Describe the bug
When running an extraction job with webhook_configurations with a receiving webhook configured in a low-code automation platform (Make.com), the webhook is never called, despite identical payloads being successfully delivered to webhook.site. The issue seems dependent on the target URL domain validation or HTTP connection handling.

Files
Not a file issue (though only testing with PDF files)

Job ID
Successful delivery to webhook.site - 8b08e69f-bdab-4c95-8e77-12d87f460b1c
Not successful to make.com webhook - b7958bd8-9e10-46ae-8edf-b0bc8976e38d

Client:

  • API v1

Additional context

  1. Working webhook URLs:
  • (tested) https://webhook.site/unique-webhook-guid-here

  • (as per the GitHub issues) https://api-staging.mydomain.org/llama_cloud_webhook

Failing URLs:

  • (tested with webhook in make.com) https://hook.eu1.make.com/unique-webhook-id
  1. Job Run payload configuration in webhook_configurations - changing the event subscriptions in the webhook_configurations array or toggling the presence of custom headers don't influence the behaviour
  2. Make.com is highly-used automation platform and widely-used for accepting webhooks result from various services
Originally created by @AntonDobrev on GitHub (Aug 10, 2025). **Describe the bug** When running an extraction job with `webhook_configurations` with a receiving webhook configured in a low-code automation platform (Make.com), the webhook is never called, despite identical payloads being successfully delivered to `webhook.site`. The issue seems dependent on the target URL domain validation or HTTP connection handling. **Files** Not a file issue (though only testing with PDF files) **Job ID** Successful delivery to `webhook.site` - `8b08e69f-bdab-4c95-8e77-12d87f460b1c` **Not successful** to make.com webhook - `b7958bd8-9e10-46ae-8edf-b0bc8976e38d` **Client:** - API v1 **Additional context** 1. Working webhook URLs: - (tested) `https://webhook.site/unique-webhook-guid-here` - (as per the GitHub issues) `https://api-staging.mydomain.org/llama_cloud_webhook` Failing URLs: - (tested with webhook in make.com) `https://hook.eu1.make.com/unique-webhook-id` 2. Job Run payload configuration in `webhook_configurations` - changing the event subscriptions in the `webhook_configurations` array or toggling the presence of custom headers don't influence the behaviour 3. Make.com is highly-used automation platform and widely-used for accepting webhooks result from various services
yindo added the bug label 2026-02-16 00:18:06 -05:00
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Reference: run-llama/llama_cloud_services#515