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Extract Job timed out (need help in investigation is the only file that fail) #522

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opened 2026-02-16 00:18:07 -05:00 by yindo · 1 comment
yindo commented 2026-02-16 00:18:07 -05:00
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Originally created by @marco-bertelli on GitHub (Aug 18, 2025).

i receive a timeout when trying to parse a file with a large amount of pages

Files
https://mimir-relizont-odin-prod.s3.amazonaws.com/59e90ce61d2d521ffc7c1fb2-application-721ca5fe-edbd-4d5b-a449-17469247638b.pdf

Job ID
5939a2a7-c8ab-47ef-a5a1-7a554210c309

Client:
Python Library

Additional context
i use automatic mode but i understand that the document have a lot of pages, so my question is how to handle that type of documents without get a timeout? and maybe before, is that possible?

Originally created by @marco-bertelli on GitHub (Aug 18, 2025). i receive a timeout when trying to parse a file with a large amount of pages **Files** https://mimir-relizont-odin-prod.s3.amazonaws.com/59e90ce61d2d521ffc7c1fb2-application-721ca5fe-edbd-4d5b-a449-17469247638b.pdf **Job ID** 5939a2a7-c8ab-47ef-a5a1-7a554210c309 **Client:** Python Library **Additional context** i use automatic mode but i understand that the document have a lot of pages, so my question is how to handle that type of documents without get a timeout? and maybe before, is that possible?
yindo added the bug label 2026-02-16 00:18:07 -05:00
yindo commented 2026-02-16 00:18:07 -05:00
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@marco-bertelli commented on GitHub (Aug 26, 2025):

Hi @logan-markewich @hexapode sorry for the ping, but this is affecting a real production app that we have, and the client is unable to upload his large files like this one and i have to provide a response about how to handle that case.

Thanks in advice and sorry for the reping

@marco-bertelli commented on GitHub (Aug 26, 2025): Hi @logan-markewich @hexapode sorry for the ping, but this is affecting a real production app that we have, and the client is unable to upload his large files like this one and i have to provide a response about how to handle that case. Thanks in advice and sorry for the reping
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Reference: run-llama/llama_cloud_services#522
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