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Added FAQs re Sophos antivirus and Ubuntu IBUS.

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Matt Pagan 2014-01-20 19:08:06 +00:00
parent c376a643a1
commit a03040cb16
1 changed files with 37 additions and 2 deletions
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docs/en/faq.wml
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@ -63,8 +63,12 @@ includes Tor?</a></li>
<li><a href="#TBBFlash">Why can't I view videos on YouTube and other
Flash-based sites?</a></li>
<li><a href="#Ubuntu">I'm using Ubuntu and I can't start Tor Browser
<li><a href="#Ubuntu">I'm using Ubuntu, and I can't start Tor Browser.
</a></li>
<li><a href="#UbuntuBlackedOut">I'm using Ubuntu, and I can't type
anything into my browser.</a></li>
<li><a href="#SophosOnMac">I'm using the Sophos anti-virus
software on my Mac, and Tor Browser won't start.</a></li>
<li><a href="#TBBSocksPort">I want to
run another application through the Tor launched by Tor Browser
Bundle.</a></li>
@ -1122,7 +1126,7 @@ find HTML5 videos.
<a id="Ubuntu"></a>
<h3><a class="anchor" href="#Ubuntu">
I'm using Ubuntu and I can't start Tor Browser</a></h3>
I'm using Ubuntu and I can't start Tor Browser.</a></h3>
<p>
Ubuntu prevents its users from executing shell scripts by clicking them,
even when the file permissions are set correctly. For now you need to
@ -1134,6 +1138,37 @@ start the Tor Browser from the command line by running </p>
from inside the Tor Browser directory.
</p>
<a id="UbuntuBlackedOut"></a>
<h3><a class="anchor" href="#UbuntuBlackedOut">
I'm using Ubuntu, and I can't type anything into my browser.</a></h3>
<p>Another issue affecting Ubuntu users is that when Tor Browser opens, text
fields, including the address bar, are blacked out and can not be used.
This is not so great, and we hope to include a fix in a coming release.
In the mean time, this issue can be worked around by editing the
start-tor-browser script and adding the following line below line 1:</p>
<pre>
export GTK_IM_MODULE=xim
</pre>
<p>This issue is related to the version of IBUS that ships with Ubuntu.
Some users have also reported success by executing this command</p>
<pre>
ibus exit
</pre>
<p>To follow the progress of this issue, see this <a
href="https://trac.torproject.org/projects/tor/ticket/9353">bug ticket.</a>
</p>
<hr>
<a id="SophosOnMac"></a>
<h3><a class="anchor" href="#SophosOnMac">I'm using the Sophos anti-virus
software on my Mac, and Tor Browser won't start.</a></h3>
<p>
You'll need to modify Sophos anti-virus so that Tor can connect to the
internet. Go to Preferences -> Web Protection -> General, and turn off
the protections for "Malicious websites" and "Malicious downloads".
</p>
<hr>
<a id="TBBSocksPort"></a>