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chore: update survey pricing (#12412)
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@@ -83,7 +83,7 @@ According to [reviews on G2](https://www.g2.com/products/posthog/reviews), compa
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>
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> PostHog is a broader, more powerful tool than Hotjar. This means more tools and mobile support, but this comes with some extra complexity. The payoff is all your user data in one place and tightly integrated with powerful analytical tools.
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>
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> It also has a [generous free tier](/pricing) for each of its products including 5,000 replays, 1 million events, and 250 surveys per month.
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> It also has a [generous free tier](/pricing) for each of its products including 5,000 replays, 1 million events, and 1500 survey responses per month.
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<br />
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@@ -130,7 +130,7 @@ Already have a warehouse? You can [link it with ours](/docs/data-warehouse) to a
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### Surveys
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<ComparisonTable column1="PostHog" column2="Amplitude">
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<ComparisonRow column1="250" column2="n/a" feature="Free usage" description="How much free usage do you get each month?" />
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<ComparisonRow column1="1500" column2="n/a" feature="Free usage" description="How much free usage do you get each month?" />
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<ComparisonRow column1={true} column2={false} feature="Open text" description="Free text answers and feedback" />
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<ComparisonRow column1={true} column2={false} feature="Product rating" description="Rank using emojis or number" />
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<ComparisonRow column1={true} column2={false} feature="Single choice" description="Select one answer from multiple" />
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@@ -146,7 +146,7 @@ PostHog is [entirely usage-based](/pricing). Its free tier includes:
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|---------------------------------|:---------------------:|:----------------------:|
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| Product analytics | 1 million events | From $0.00005/event |
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| Session replay | 5,000 recordings | From $0.005/recording |
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| Surveys | 250 responses | From $0.20/response |
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| Surveys | 1500 responses | From $0.10/response |
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| Feature flags and A/B testing | 1 million API requests| From $0.0001/request |
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| Data warehouse | 1 million synced rows | From $0.000015/row |
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@@ -168,7 +168,7 @@ Hotjar charges based on 'sessions per day', whereas PostHog uses monthly recorde
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At 75k recorded sessions per month, PostHog is $1,980 cheaper over 12 months compared to Hotjar's Business tier, and $7,236 cheaper than Hotjar's Scale tier, when paying monthly.
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PostHog also offers a more generous free tier that includes 5,000 replay sessions, 1 million analytics events, and 250 survey responses for free _every month_.
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PostHog also offers a more generous free tier that includes 5,000 replay sessions, 1 million analytics events, and 1500 survey responses for free _every month_.
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Hotjar doesn't offer any free usage outside of its extremely limited Basic tier.
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@@ -190,7 +190,7 @@ PostHog has transparent pricing based on usage with a generous free tier:
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| **Session replay** | 5,000 recordings
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| **Feature flags** | 1 million API requests
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| **A/B testing** | 1 million API requests
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| **Surveys** | 250 responses
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| **Surveys** | 1500 responses
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We charge progressively less the more you use once you exceed your monthly free allowance. Volume, non-profit and [startup discounts](/startups) are also available.
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@@ -163,7 +163,7 @@ PostHog is [entirely usage-based](/pricing). Its free tier includes:
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|---------------------------------|:---------------------:|:----------------------:|
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| Product analytics | 1 million events | From $0.00005/event |
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| Session replay | 5,000 recordings | From $0.005/recording |
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| Surveys | 250 responses | From $0.20/response |
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| Surveys | 1500 responses | From $0.10/response |
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| Feature flags and A/B testing | 1 million API requests| From $0.0001/request |
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| Data warehouse | 1 million synced rows | From $0.000015/row |
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@@ -356,7 +356,7 @@ Every PostHog user gets a generous amount of free usage each month:
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| **Session replay** | 5,000 recordings
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| **Feature flags** | 1 million API requests
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| **A/B testing** | 1 million API requests
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| **Surveys** | 250 responses
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| **Surveys** | 1500 responses
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You'll never pay anything if you stay within these limits and you can set billing limits to avoid surprise bills.
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@@ -144,7 +144,7 @@ PostHog is [entirely usage-based](/pricing). Its free tier includes:
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|---------------------------------|:---------------------:|:----------------------:|
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| Product analytics | 1 million events | From $0.00005/event |
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| Session replay | 5,000 recordings | From $0.005/recording |
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| Surveys | 250 responses | From $0.20/response |
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| Surveys | 1500 responses | From $0.10/response |
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| Feature flags and A/B testing | 1 million API requests| From $0.0001/request |
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| Data warehouse | 1 million synced rows | From $0.000015/row |
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@@ -136,7 +136,7 @@ Feedback in Sentry is connected to errors and included as part of the price. It
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<ComparisonRow column1={true} column2={false} feature="User targeting" description="Target specific users or cohorts" />
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<ComparisonRow column1={true} column2={true} feature="API" description="Implement your own UI" />
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<ComparisonRow column1={true} column2={false} feature="Customization" description="Color, position, branding, delay" />
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<ComparisonRow column1="250" column2="Included" feature="Free allowance" description="Free responses per month" />
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<ComparisonRow column1="1500" column2="Included" feature="Free allowance" description="Free responses per month" />
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</ComparisonTable>
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### Analytics
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@@ -199,7 +199,7 @@ Every PostHog user gets a generous amount of free usage each month:
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|------------------------------------------|--------------------------|
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| **Product analytics and error tracking** | 1 million events |
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| **Session replay** | 5,000 recordings |
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| **Surveys** | 250 responses |
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| **Surveys** | 1500 responses |
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| **Feature flags and A/B testing** | 1 million API requests |
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| **Data warehouse** | 1 million synced rows |
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@@ -24,7 +24,7 @@ flowchart TD
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diehard --> B["Do you expect to ingest more than 300k events, 1k recordings, 300k /flags API calls into the instance?"]
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worried --> events["Will you have more than 1M events, 5k recordings etc per month?"]
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events -- No --> cloud_free["`PostHog Cloud is free for 1M events,
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5k recordings, 250 surveys,
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5k recordings, 1500 survey responses,
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and more every single month.
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See posthog.com/pricing for more.`"]
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cloud_free --> better_cloud["You'll probably be better off with PostHog Cloud"]
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@@ -159,9 +159,9 @@ export const useProducts = () => {
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name: 'Surveys',
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type: 'surveys',
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slug: 'surveys',
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freeLimit: '250',
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freeLimit: '1500',
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denomination: 'response',
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price: '0.2000',
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price: '0.1000',
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volume: surveyResponseNumber,
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calcVolume: <>{surveyResponseNumber.toLocaleString()}</>,
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calcCost: <>{surveyResponseCost.toLocaleString()}</>,
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@@ -48,7 +48,7 @@ export const tiers = [
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title: 'Surveys',
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startsAt: (
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<>
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<strong className="text-sm">$0.2000</strong>
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<strong className="text-sm">$0.1000</strong>
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<span className="opacity-60 text-[13px]">/response</span>
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</>
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),
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@@ -248,7 +248,7 @@ const PricingHero = ({ activePlan, setActivePlan }: PricingHeroProps): JSX.Eleme
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/>
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<FreeTierItem
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name="Surveys"
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allocation="250 responses"
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allocation="1500 responses"
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icon={<Icons.IconMessage className="text-red size-5" />}
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/>
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<FreeTierItem
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@@ -43,7 +43,7 @@ const product = {
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slug: 'surveys',
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lowercase: 'surveys',
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capitalized: 'Surveys',
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freeTier: '250 survey responses',
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freeTier: '1500 survey responses',
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}
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const team = 'Surveys'
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@@ -140,9 +140,9 @@ const productDetails: Record<
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complexity: ['People who code'],
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},
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surveys: {
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freeTierLimit: '250',
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freeTierLimit: '1500',
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denominator: 'response',
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startingPrice: '$0.20',
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startingPrice: '$0.10',
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description: 'Get qualitative feedback from the right users at the right time',
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roles: ['Product people', 'Marketing', 'Sales'],
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goals: ['Understand user behavior', 'Improve product'],
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