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Add user personas to LLM analytics team page (#13592)
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@@ -4,4 +4,30 @@ sidebar: Handbook
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showTitle: true
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hideAnchor: false
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template: team
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---
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---
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### Who we're building for
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**Product Engineers** and **Full Stack Developers** who are building:
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- AI-native products (agents, assistants, copilots, specialized hardware)
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- AI-adjacent products (LLMs integrated into existing products)
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**LLM analytics is a good fit if:**
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- They need to monitor traces, spans, token costs, latency, and analyze usage of AI features
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- They're using trace summaries to debug and evals to make product decisions
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- They care about questions like: “how does interacting with LLM features correlate with retention, usage, or revenue?”
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- They're already PostHog users (or should be) using [product analytics](/product-analytics) and [session replay](/session-replay) to combine qualitative context with quantitative data
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- They want to start getting value right away, without needing extensive setup and configuration
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**Who else might want to use LLM analytics at their org:**
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- **Application Ops / SRE** to monitor production AI systems for errors, prompt injection, jailbreaks, or other security issues
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- **Product Managers** to understand user sentiment, usage and make decisions about their AI roadmap
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- **Customer Success / Support Teams** to improve documentation or investigate user issues
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### Who we're NOT building for (right now)
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**AI Researchers** and **Machine Learning (ML) Engineers** doing:
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- Deep foundation model work
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- Complex benchmarking and evaluation
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- Advanced experimentation requiring specialized tooling
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These folks are running CI/CD pipelines and building full QA automation frameworks with performance benchmarks.
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If they try us and churn, that's fine. We haven't built the tools they need (yet).
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