First get the adb tool from here: https://developer.android.com/studio/releases/platform-tools
Then enable developer mode per this page (build 7 times): https://developer.android.com/studio/command-line/adb
To use adb logcat
:
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Extract the platform-tools zip somewhere.
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Plug your phone into your PC via USB.
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Open a command prompt (Start -> command prompt.)
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Drag the "adb" program from the extracted zip into the command prompt. You'll see something like:
C:\Users\Me>"C:\Users\Me\Downloads\platform-tools_r28.0.1-windows\platform-tools\adb.exe"
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Keep typing after that, starting with a space (you can copy and paste this, just make sure there's a space before the 'logcat' part, or just press space before pasting it... too many spaces is okay):
logcat > "%USERPROFILE%\Desktop\ppsspp.log"
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Now press enter. Your device might show a message asking you to confirm debugging. Go ahead and allow.
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Now just reproduce the problem on your device. Make sure not to unplug the USB cord.
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Once you're done, go back to that command prompt window and press Ctrl-C. It should go back to a new line like
C:\Users\Me>
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There should be a file named "ppsspp.log" on your desktop. Zip it up, and attach it here.