3 How to report an issue properly
Unknown W. Brackets edited this page 2018-06-14 20:37:54 -07:00

Tried a little troubleshooting?

See these:

Tell us all about what's happening

First of all, provide us with basic information so we can have enough information to help. Tell us what's wrong and what you've tried. Be specific.

People often forget:

  • What game (or games) the problem happens in
  • Which git build / PPSSPP version it happened in
  • Which git build or version last worked, if it used to work
  • Details - not everyone has your game or sees the same issue

On desktop

Operating system (In case of windows 10 provides us with compilation number)

Device's hardware specifications

Rendering backend used (Direct3D 9, Direct3D 11, Vulkan, OpenGL)

On mobile (devices running Android or iOS)

PPSSPP version (git build) the issue happens in, and last one it didn't happen in if it used to work

Accurate device model (Make sure you provide this)

Operating system and its version

Rendering backend used (Vulkan, OpenGL)

Uploading logs/screenshots

You have to post them on GitHub. Wait for them to finish uploading before submitting the issue.

Words help

It's okay if your English isn't strong, or you use auto translation. Describe what should happen and what shouldn't including logs/screenshots.